Mayo Clinic Whistleblower Suit Alleges AI Assistant MAYA Had 67% Error Rate — and Staff Hid It
Published · curated by AI Is Going Just Great
Source: futurism.com ↗
"The team working on MAYA knew the tool had an error rate as high as 67 percent."
Traci Tamiko Eto, a former Mayo Clinic research director and AI compliance lead, filed a civil suit alleging the hospital retaliated against her after she raised alarms about its AI tools. The core allegation: the team behind MAYA, Mayo's AI-integrated digital assistant, deleted unflattering test results, misrepresented the tool's capabilities, and knew the error rate ran as high as 67 percent — then worked to conceal it rather than disclose it.
Eto says she also flagged privacy problems with the Mayo Clinic Platform and multiple failures to follow federal review regulations for new technology. Her reward, the lawsuit alleges, was being frozen out of executive meetings, declared a "poor cultural fit," and offered a choice between resignation and alterations to her personnel file that would make her "unemployable at Mayo and would impede her career outside the institution." Mayo Clinic declined to comment on the litigation.