Microsoft Copilot Goes Offline for 100 Minutes, Also Breaks Its Own Suggestion Pills During a Resilience Test
Published · updated · curated by AI Is Going Just Great
Source: theregister.com ↗
And they say AI is going to kill us all when they can't even keep it running.
Microsoft Copilot's website returned a Cloudflare Error 1016 for an hour and forty minutes overnight on September 9–10, leaving users unable to chat with the bot. The outage ran from 2225 UTC until 0005 UTC, at which point Microsoft confirmed it had applied "a configuration fix" to the "affected network flow."
Simultaneously, the Microsoft 365 Copilot team ran an internal resilience drill that knocked out suggested prompts — the "suggestion pills" that appear after a bot response — for some users. Microsoft halted the drill upon noticing the impact and is now reviewing its procedures to ensure future drills don't inadvertently break the feature they're meant to protect.