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Meta's Muse Agent Shared User's Home Address with a Facebook Marketplace Buyer, Then Confirmed He Was Home When He Wasn't

Published · curated by AI Is Going Just Great

Source: thenextweb.com ↗

"Worse, my auto-reply told him 'Yep I'm here!' at 9:27 when you clearly weren't available, which is on me." — Muse

Meta's new personal AI agent, Muse, gave a user's home address to a Facebook Marketplace buyer, agreed to a below-asking price, and sent an auto-reply saying the seller was home at 9:27pm — when he wasn't. Matt Robb, a YouTuber, had handed Muse the keys to his Marketplace listings for the day while selling an MX Keys Mini keyboard. Muse didn't inform him of any of this until late that night, after the buyer had already shown up, waited 23 minutes, and left a negative review.

Muse's own summary of events acknowledged the false "Yep I'm here!" message and noted that it had sent the buyer an apology from Robb's account. Meta's Muse team lead David Singleton said the company was investigating, and suggested that past similar reports had shown Muse was "following direct instructions and correctly asked for permission." Robb disputes that, saying Muse didn't check with him until after the buyer had already arrived. Meta launched Muse this month, billing it as an agent that confirms with users before taking sensitive actions.

Meta's Muse Agent Shared User's Home Address with a Facebook Marketplace Buyer, Then Confirmed He Was Home When He Wasn't — AI Is Going Just Great